Shipping Policy

🚚 SHIPPING POLICY

At Note Library, we are fully committed to providing a highly reliable, smooth, and transparent shipping experience for all customers across the United States. We understand that when you purchase a luxury fragrance, you expect not only authenticity but also careful handling, secure packaging, and timely delivery.

This Shipping Policy has been designed to clearly explain every step of the shipping process β€” from order placement and processing to packaging, dispatch, and final delivery β€” so that you always know what to expect after placing an order with us.

Because we specialize in premium designer fragrances from Dior, Emporio Armani, and Giorgio Armani, we take extra precautions to ensure that every product is handled with care and delivered in excellent condition.


🚚 Processing Time

At Note Library, every order goes through a detailed and carefully managed processing system to ensure accuracy, quality, and proper handling before shipment.

β€’ Orders are typically processed within 1–3 business days after successful payment confirmation and verification
β€’ Processing includes multiple steps such as order validation, product inspection, secure packaging, and preparation for dispatch
β€’ Orders placed during weekends, holidays, or non-business hours are processed on the next available working day

During periods of high demand, promotional campaigns, or seasonal sales, processing times may be slightly extended due to increased order volume. However, we always prioritize efficiency and aim to complete all orders as quickly as possible without compromising quality.


πŸ“¦ Shipping Methods & Delivery Times

To ensure reliable and safe delivery, Note Library partners with trusted and reputable U.S. shipping carriers that are experienced in handling packages securely and efficiently.

Standard Shipping
Estimated delivery time is approximately 3–7 business days after the order has been shipped and handed over to the carrier.

Expedited Shipping
Estimated delivery time is approximately 1–3 business days after shipment, offering a faster delivery option for customers who prefer quicker service.

Delivery timelines may vary depending on several factors, including:

β€’ The customer’s exact delivery location and region
β€’ Carrier service availability and operational coverage
β€’ Weather conditions, transportation delays, or unforeseen logistical issues
β€’ External factors that are beyond our direct control

πŸ“Œ Important Clarification:
All delivery time estimates begin after the order has been shipped and do not include the initial processing period.


πŸ“ Shipping Coverage

Note Library currently provides shipping services throughout all 50 states within the United States, including Alaska and Hawaii, ensuring wide coverage and accessibility for customers nationwide.

At this time, we do not offer international shipping, as our current logistics operations are focused exclusively on U.S.-based deliveries.

To ensure smooth and successful delivery, customers are strongly advised to provide:

β€’ A complete and accurate shipping address
β€’ A valid street address (instead of P.O. Box when possible)

Incorrect or incomplete address details may result in delays, failed deliveries, or returned packages.


πŸ’² Shipping Costs

Shipping charges are calculated automatically at checkout using a system that considers multiple important factors, including:

β€’ The destination address and shipping region
β€’ The total size, weight, and quantity of items in the order
β€’ The selected shipping method (standard or expedited)

All applicable shipping costs are clearly displayed before the customer completes the purchase, ensuring full transparency with no hidden charges.

From time to time, Note Library may introduce special promotional offers such as free shipping campaigns, which will be clearly communicated on the website along with any applicable conditions or limitations.


πŸ“¦ Order Tracking

Once an order has been successfully processed and shipped, customers will receive tracking details that allow them to monitor their shipment in real-time.

β€’ Tracking information is typically updated within 24 hours after dispatch
β€’ Customers can use the provided tracking number to follow the progress of their delivery

This ensures full visibility and allows customers to stay informed about their order status at all times.


❌ Delayed or Lost Packages

While we make every effort to ensure timely delivery, certain delays may occur due to factors beyond our direct control.

If a package is delayed, customers are encouraged to:

β€’ First review the tracking information for the latest updates
β€’ Contact the shipping carrier directly for more detailed status information

If additional assistance is required, our support team at Note Library is always available to help guide and support you.

πŸ“Œ Important Notice:
Note Library is not responsible for delays or delivery issues caused by:

β€’ Shipping carrier disruptions or operational delays
β€’ Weather conditions, natural disasters, or external events
β€’ Incorrect or incomplete shipping details provided by the customer


πŸ“¦ Packaging & Product Safety

Because we deal exclusively with luxury fragrance products, we place a strong emphasis on safe and secure packaging.

Every order is carefully packed to ensure:

β€’ Bottles are protected from breakage or leakage
β€’ Products remain in original condition during transit
β€’ Packaging maintains the premium presentation expected from luxury fragrances

Our goal is to ensure that each product arrives exactly as intended β€” safe, secure, and in excellent condition.


πŸ“¬ Contact Us

If you have any questions, concerns, or need assistance regarding shipping, delivery, or your order, our support team is always ready to help.

πŸ“§ Email:
πŸ“ Address: 5267 Barker Cypress Rd, Ste Unit 17, Houston, Texas 77084, United States